Terms of your stay.
We hate the boring stuff but its important that guests stick to the rules so that everyone can have a good time.
Please find below our house rules and terms for your stay. These terms are the same whether you book via Airbnb Booking.com or direct with Bristol short stays.
You will receive an email with the links to these terms via your preferred booking company.
You need to respond with your Phone and email for Identity verification.
Failure to do so will invalidate your booking and you will not be provided access to the property.
We have implemented this process due to a high volume of guest misconduct and fraud issues in the industry.
Parties and gatherings.
No parties are permitted in the house. Parties will be evicted.
No loud music is permitted in the house after 9pm. Loud music is defined as noise over 70db which we actively monitor using minut
In the event of excessive noise or tampering with the device, we reserve the right to ask you to reduce the noise or leave the property. In the event this continues your stay will cancelled without refund.
Please don’t invite guests other than those permitted to stay. You can be charged for additional guests in the property.
No under 18s in the properties without a parent at all times. You need to be over 18 years old to book with us.
No smoking anywhere on the property. Smoking will incur a cleaning fee of £100
Eating and Drinking
No eating or drinking in bedrooms. Damages to linen or carpets due to spillages will be charged
Please be careful not to damage the property or furnishings, In cases when the cost of the damage exceeds the security deposit, the costs will be billed to guests via their booking platform.
Check-ins and Checkouts
We get so many requests for early and late checkouts that we can't really accommodate everyone's requests with tight cleaning schedules.
So please check out on time unless permitted in advance.
If you do want early or late checkout please contact us.
The below fees apply.
Check-in is at 3 pm. The earliest check-in is 1 pm. £20 per hour.
Checkout is at 10 am. The latest checkout is 12 am £20 Per hour.
This needs to arranged and be paid for in advance.
No illegal substances allowed on the premises. Evidence of illegal use of substances including the use of Nitrous balloons will forfeit your damage deposit.
We are happy to welcome pets to some of our properties. Please check in advance.
Generally, we will allow 1 small well behaved dog or cat
We don't charge a pet fee but do have some policies on Pets.
Please don't let your pets sleep on the white bed linen.
If your pet causes cleaning or damage issues, you will need to pay for these.
Please clean up any dog mess in the gardens. Our cleaners are not there to clean up after pets.
Please don’t rearrange the furniture. Its just more work for our team